CONTACT US
Contact Us
FINREEL designs and builds precision fishing reels for anglers who demand control, balance, and reliability on the water. Our team is committed to providing responsive support and honest service at every stage of your experience.
Customer Support
For order enquiries, technical questions, warranty claims, or general support, please contact us via email. We aim to respond within 24 business hours.
Email:
flyreel@finreel.net
Sales & Wholesale Enquiries
If you are a retailer, distributor, or sales agent interested in working with FINREEL, please contact our sales team with your company details and target market.
Email:
flyreel@finreel.net
Warranty & Repairs
FINREEL products are built for performance and durability. If you need warranty service or repairs, please include the following information in your email:
- Order number or proof of purchase
- Product model
- Brief description of the issue
- Clear photos or videos (if applicable)
Our support team will guide you through the next steps.
Shipping & Returns
Questions about shipping times, tracking, or returns? Please contact our support team and include your order number for faster assistance.
Business Hours
Monday – Friday
09:00 – 18:00 (GMT+8)
We respond to all enquiries in the order received. Messages sent during weekends or holidays will be answered on the next business day.
Stay Connected
Follow FINREEL on social media for product updates, fishing stories, and community content.
- YouTube
Thank you for choosing FINREEL. We value every angler who trusts our gear on the water.